Frequently Asked Questions

About the shoes Go Back to Main FAQs
How are Fizzy Goblets made?

Fizzy Goblets are handcrafted designer shoes made in collaboration with artisans. Each shoe takes over 60 hours to make and uses techniques that have been honed for centuries.

What materials are used?

The Juttis, Heels, Kolhas, Sneakers and Broguesters are made from ethically sourced leather.

The embroideries are done on the best quality fabrics.

We also use vegan leather in the construction of our sliders and loafers 2.0

Where are they made?

Fizzy Goblets are proudly made in India. We work with artisans to contemporarize traditional artforms and give them a place in your wardrobe.

Do you have any vegan shoes?

Yes! You can check out the vegan collection here.

Fit & Sizing Go Back to Main FAQs
What size should I order? Do all styles fit the same?

All of our styles are built according to established industry standards for fit and sizing. We recommend buying your normal size in all our styles. However, some customers prefer going up a size in Brogues due to the shape of the shoe. If the shoe feels a bit snug, then that’s alright as it takes the shape of your foot. The more you wear them, the more they mould themselves to you and the more comfortable they get. You can view our Fizzy Goblet Size Chart here.

Size ChartWomen

If you are in between sizes then choose the bigger size.

EURO US UK CMS
35 5 3 22.5
36 6 4 23
37 7 5 23.5
38 8 6 24
39 9 7 24.5
40 10 8 25
41 11 9  26
How to measure your foot

Place your foot flat on the ground. Measure the distance between A (tip of the toe) and B (end of the heel) in centimetres. That’s the length of your foot.

A B
Need help with your size?

Give us a call: +91 9137670169

Do Fizzy G’s fit wide, narrow or problematic feet?

The structure of our lining is designed to accommodate the shape of your foot and gently hug your feet whether they are wide or narrow.

Do Fizzy Gs stretch?

Fizzy G’s stretch to take the shape of your foot. The juttis have no left or right because of this very reason!

Shipping & Delivery Go Back to Main FAQs
What are the Shipping Terms and Conditions

FREE Shipping Worldwide on all women's shoes.

Once your order is placed it will reach you within 5 to 10 working days from the date of dispatch. 

We use reliable courier services primarily DHL & Fed Ex.

In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at info@fizzygoblet.com 

Do you ship Worldwide?

Yes we do ship worldwide. We use reliable courier services for shipping primarily DHL & Fed Ex.

What are the payment options available?

You can pay for your purchase using credit card, debit card, american express, Paypal, etc.

All these payment methods are 100% safe and secured.

How will I know my order is shipped?

You will receive a tracking number on your email id once your order has been shipped. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering.

You can whatsapp us on +91-91376 70169 for any queries.

How can I check the status of my order?

You will receive tracking details on your email id. once your order is shipped.

How much time will it take for me to receive my shoes?

We dispatch your pairs within 24 - 48 hours of placing the order. We use reliable courier service primarily DHL & Fed Ex. It takes around 5 to 7 working days for the delivery of shipment depending on your location.

The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.

Kindly note there might be a delay during National holidays and festivals.

Which countries do you deliver to?

We ship worldwide. For a complete list of countries, please click here.

Would there be any hidden taxes or duties that I have to pay?

No, There would be no hidden taxes or duties that the customer would have to pay.

Returns and Exchanges Go Back to Main FAQs
What’s your return policy ?

We do not provide exchanges & returns.

Do you give Refunds?

We do not provide refund on any order.

Where do you have your physical stores?

We have stores in Mumbai , Pune, Hyderabad and Delhi, Bangalore, India.


Mumbai Khar Store :

Fizzy Goblet Bharat Bhavan, Plot No 711, Ground floor, Linking Road, Khar West, Mumbai - 400052

Mobile : +91 91376 71069

* Open on all National holidays.


Mumbai Store :

Fizzy Gobet, Palladium Mall, Shop No: T-26B, Third Floor,

462, Tulsi Pipe Road,

Palladium, Lower Parel,

Mumbai - 400013

Mob- +91 99207 38487/

(10.00  am - 10.00 pm) (Monday to Sunday) 

* Open on all National holidays.


Pune Store Address:  

Phoenix Marketcity, Shop No:-7

First Floor, Viman Nagar Road

Pune : 411014

Mob :- +91 84468 01853

(10.00  am - 10.00 pm) (Monday to Sunday) 


Delhi Store:

Fizzy Goblet, DLF Promenade, Shop No:- 172,

Ground Floor, Promenade Mall, 

Vasant Kunj Mall Road, Delhi - 110070

Mobile :- +91 8882217672

(10.00  am - 10.00 pm) (Monday to Sunday)

*Open on all National holidays.


Noida Store Address:

F-258(b), First Floor, 

DLF Mall of India, Sector 18, 

Noida, Uttar Pradesh: 201301

Mobile : +91 9289084803

(10.00  am - 10.00 pm) (Monday to Sunday)

*Open on all National holidays.

Bangalore Store Address:    

UG-38, 26/1, Orion Mall at Brigade Gateway Enclave,80 Feet Road (Dr.Rajkumar Road),Malleswaram West (P.O),Bangalore - 560055, Karnataka.

Mobile :- +91 7892820321

(10.00  am - 10.00 pm) (Monday to Sunday)

*Open on all National holidays.


Hyderabad Store Address:

Inorbit Mall, Cyberabad , Shop No:- G35 Ground Floor,
Mindspace, Madhaput : 500081

Mobile : +91 8712372689

(10.00  am - 10.00 pm) (Monday to Sunday)

*Open on all National holidays.


Hyderabad Banjara Hills Address:

First Floor, Sub plot No.2 of Plot No 48,

Survey No. 107,111 & 112, Shaikpet, 

Banjara Hills Rd No. 10 Next to Aisha Rao, 

Hyderabad, Telangana 500034

Mobile: +91 8712372689

(10.00  am - 10.00 pm) (Monday to Sunday)

*Open on all National holidays.

What time are they open till?

You can visit the store anytime between 10am to 10pm everyday including all national holidays.

How do I check whether something I like online is in store?

You can directly get in touch with the respective stores for checking the availability of the pair.

 

Contact details are as follows- 

Mumbai store : +91 99207 20239 

Mumbai Khar Store : +91 91376 70169

Delhi Store : +91 91376 70169

Noida Store : +91 9289084803

Bangalore Store : +91 9289084803

Pune Store : +91 9289084803

Hyderabad Store : +91 9289084803

Hyderabad Banjara Store : +91 8712372689

Can I redeem my giftcard in store?

You can redeem the USD giftcards only online. For any queries please feel free to contact us on +91 9137670169

Mumbai

Shop No.37, 1st Floor, Oberoi Mall, Goregaon East, Mumbai 400063

Call

+917715810514

(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Palladium Mall, Shop No: T-26B, Third Floor, 462, Tulsi Pipe Road, Palladium, Lower Parel, Mumbai - 400013

Call

+91 99207 20239
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Bharat Bhuvan, Plot No 711, Ground floor, Linking Road, Khar West, Mumbai -400052

Call

+91 91376 70169
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Delhi

DLF Promenade, Shop No:- 152 Ground Floor, Promenade Mall, Vasant Kunj Mall Road, Delhi - 110070

Call

+91 8287306357
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Noida

F-258(b), First Floor, DLF Mall of India, Sector 18, Noida, Uttar Pradesh: 201301

Call

+91 8368622805
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Bengaluru

UG-38, 26/1, Orion Mall at Brigade Gateway Enclave, 80 Feet Road (Dr.Rajkumar Road), Malleswaram West (P.O), Bengaluru - 560055, Karnataka.

Call

+91 7892820321
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Ground Floor, Unit no. G-48, No.239/240/275/89/1, The Mall Of Asia, Byatarayanapura Village, Yelahanka Hobli, Yelahanka Taluk,, Bengaluru, Bengaluru Urban, Karnataka, 560092.

Call

+91 8971145497
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Hyderabad

Ground Floor, G-24, Inorbit Mall, Inorbit Mall Rd, Madhapur, Telangana 500081 Landmark: Next To Shoppers Stop

Call

+91 8712372689
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Hyderabad Banjara Hills

First Floor, Sub plot No.2 of Plot No 48,Survey No. 107,111 & 112, Shaikpet, Banjara Hills Rd No. 10 Next to Aisha Rao, Hyderabad, Telangana 500034

Call

+918688957319
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

Pune

Phoenix Marketcity, Shop No:-7 First Floor,Viman Nagar Road Pune : 411014

Call

+91 8446801853
(10.00 am - 10.00 pm) (Monday to Sunday)

Get directions

How do I care for my Fizzy Gs?

 In case they have a spot of dirt, simply wipe them clean with a mild cleanser like a handwash and a soft clean cloth.

 For embellished shoes –  Each embellishment is hand embroidered securely. A little pouch of extra embellishments is given with each purchase as well.

You can even dry clean your shoes to preserve them longer.

Any tips to keep in mind?

For all the Fizzy G’s which have a leather base like the juttis, or heels – It’s best to avoid water. Shoes like the sliders and loafers and sneakers are water resistant and can withstand some water.  Keep the shoes away from moist air, in the dustbags and boxes to preserve them for longer. 

You can check our care card here*

 

Need assistance?

We’re happy to help! Just fill out the form below and we’ll be in touch in under 24 hours.

Prefer to call?

We’re here to help from (8.30am - 5.30pm GST) (Monday to Saturday)

Call

+91-9137670169

Email

info@fizzygoblet.com

Bulk order enquires

Please write to us at vidhya@fizzygoblet.com